Effective Date: May 2026

These Website Terms of Use explain the terms that apply when you use the Murray’s Dog Treats website at https://murraysdogtreats.com/.

In these terms, “Murray’s Dog Treats”, “we”, “us” and “our” refer to the operator of this website.

By using this website, you agree to these terms. If you do not agree with these terms, please do not use this website.

Accessing the Website

You are responsible for making any arrangements necessary to access this website, including having a suitable device, internet connection and browser.

We aim to keep the website available and working properly, but we do not guarantee that the website, or any content on it, will always be available or uninterrupted.

We may update, suspend, withdraw or change all or part of the website at any time without notice.

Intellectual Property Rights

The content on this website, including text, images, product descriptions, graphics, logos, branding, design, layout, photographs, video, audio and other materials, is owned by or licensed to Murray’s Dog Treats unless otherwise stated.

This content is protected by copyright, trademark and other intellectual property laws.

You may view and use the website for your own personal, non-commercial use. You must not copy, reproduce, modify, distribute, republish, download, store, transmit, sell or exploit any content from the website without our prior written permission.

You must not use our name, logo, branding, product names, designs or slogans without our prior written permission.

Your Use of the Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others, restrict anyone else’s use of the website, or damage the website or our reputation.

You must not:

• Use the website in any way that breaches applicable laws or regulations
• Use the website for fraudulent, harmful or unlawful purposes
• Attempt to gain unauthorised access to the website, server, database or systems connected to the website
• Introduce viruses, malware, trojans, worms, logic bombs or other harmful material
• Use any automated system, bot, scraper or similar tool to access or copy the website without permission
• Interfere with the proper working of the website
• Impersonate Murray’s Dog Treats, our team, another customer or any other person or organisation
• Use the website in a way that may cause annoyance, inconvenience, harm or distress to others

User Content and Contributions

From time to time, the website or our social media pages may allow users to submit, post or share content, such as reviews, comments, photos, testimonials or other materials.

Any content you submit must be accurate, lawful and respectful. You are responsible for any content you provide.

By submitting content to us, you confirm that you have the right to share it and that it does not infringe the rights of any other person or organisation.

You grant us permission to use, display, reproduce, edit and share that content for purposes connected with our business, including customer feedback, website content, marketing and social media, unless you tell us otherwise in writing.

Content Standards

Any content submitted by users must not:

• Be defamatory, abusive, obscene, offensive, hateful, threatening or inflammatory
• Promote violence, discrimination, illegal activity or harm
• Infringe any copyright, trademark, privacy or other legal rights
• Contain false, misleading or deceptive information
• Impersonate another person or organisation
• Contain spam, advertising or promotional material that we have not authorised
• Contain viruses, malware or harmful code

Monitoring and Removal of Content

We have the right, but not the obligation, to review, edit, remove or refuse any user-submitted content where we consider it necessary or appropriate.

We may also suspend or restrict access to the website if we believe these terms have been breached.

We may cooperate with law enforcement or regulatory authorities where we are legally required or reasonably permitted to do so.

Copyright Concerns

We take copyright and intellectual property rights seriously.

If you believe that any content on this website infringes your copyright or other rights, please contact us by email at hello@murraysdogtreats.com with details of the content and your concern.

Please include enough information for us to identify the material and assess the issue.

Product Information and Website Content

The information on this website is provided for general information purposes only.

We do our best to keep product descriptions, prices, images, availability and other information accurate and up to date. However, we cannot guarantee that all website content will always be complete, accurate or free from errors.

Product images are for illustrative purposes and actual products may vary slightly in appearance, packaging or presentation.

Pet Health and Feeding Information

Any information on this website about dog treats, feeding, ingredients or pet care is provided for general guidance only. It is not veterinary advice.

You are responsible for deciding whether a product is suitable for your dog, taking into account their age, size, breed, allergies, intolerances, health conditions and dietary needs.

If you are unsure whether a product is suitable for your dog, please speak to a qualified vet before purchasing or feeding it.

Orders, Products and Other Terms

If you purchase products from our website, additional terms may apply to your order, including terms relating to pricing, payment, delivery, returns, cancellations and refunds.

Where these additional terms apply, they should be read alongside these Website Terms of Use.

Privacy

Any personal information we collect through the website is handled in accordance with our Privacy Policy.

By using the website, you acknowledge that we may process your personal information in accordance with our Privacy Policy.

Links to Other Websites

This website may contain links to third-party websites or resources. These links are provided for your convenience only.

We do not control third-party websites and are not responsible for their content, security, privacy practices, accuracy or availability.

If you choose to access third-party websites, you do so at your own risk and subject to their own terms and policies.

Linking to Our Website

You may link to our homepage, provided you do so in a way that is fair, lawful and does not damage our reputation or suggest any association, approval or endorsement where none exists.

You must not frame our website on another website or link to it in a misleading, harmful or unlawful way.

We reserve the right to withdraw linking permission at any time.

No Guarantees

This website is provided on an “as is” and “as available” basis.

We do not guarantee that the website will be secure, uninterrupted, error-free, accurate, complete or free from viruses or other harmful components.

You are responsible for using your own virus protection software and taking reasonable precautions when accessing websites online.

Limitation of Liability

Nothing in these terms excludes or limits any liability that cannot be excluded or limited under applicable law.

To the fullest extent permitted by law, we will not be liable for any loss or damage arising from your use of, or inability to use, this website, including loss of profits, loss of data, loss of business, loss of goodwill, or any indirect or consequential loss.

You are responsible for any loss or damage caused by your misuse of the website or breach of these terms.

Changes to These Terms

We may update these Website Terms of Use from time to time. Any changes will be posted on this page, and the effective date at the top of this page will be updated where appropriate.

Your continued use of the website after changes are posted means you accept the updated terms.

Governing Law

These terms are governed by the laws of Canada and the applicable laws of the province or territory in which Murray’s Dog Treats operates.

Any disputes relating to these terms or your use of the website will be handled by the courts or dispute resolution bodies with proper jurisdiction in Canada.

Severability

If any part of these terms is found to be invalid, unlawful or unenforceable, the remaining parts will continue in full force and effect.

No Waiver

If we do not enforce any part of these terms, this does not mean that we have waived our right to do so later.

Future Business Changes

If Murray’s Dog Treats is involved in a business transfer, sale, merger, restructuring or similar change, information connected with the website and business may be transferred as part of that process, where permitted by law.

Entire Agreement

These Website Terms of Use, together with any other policies or terms referred to on the website, form the agreement between you and us regarding your use of the website.

Contact Us

If you have any questions about these Website Terms of Use, you can contact us by email:

Email: hello@murraysdogtreats.com